Level 2 Award in Food and Beverages Operations
The PIMS Level 2 Award in Food and Beverages Operations provides practical knowledge of food-service operations, guest service, food hygiene, menu planning, inventory control and hospitality workplace practices...
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Program Overview
The PIMS Level 2 Award in Food and Beverages Operations provides practical knowledge of food-service operations, guest service, food hygiene, menu planning, inventory control and hospitality workplace practices.
The programme introduces front-of-house and back-of-house operations within restaurants, hotels, catering businesses and other food-service environments. Participants develop awareness of different service styles, customer handling, sanitation, cost control, teamwork and sustainable food and beverage operations.
What You'll Learn
- Introduction to Food and Beverage Operations
- Food-Service Industry Structure
- Types of Food-Service Operations
- Table-Service Procedures
- Buffet and Banquet Service
- Restaurant Operations
- Bar and Beverage-Service Operations
- Menu Planning and Design
- Food Safety and Hygiene
- Introduction to HACCP Principles
- Cleaning and Sanitation
- Customer Service and Guest Handling
- Front-of-House Responsibilities
- Back-of-House Coordination
- Staff Roles and Teamwork
- Inventory and Stock Control
- Food and Beverage Cost Management
- Non-Alcoholic and Alcoholic Beverage Awareness
- Event Catering and Banquet Setup
- Hospitality Compliance and Licensing Awareness
- Sustainability in Food and Beverage Operations
Empowering professionals with knowledge, practical understanding and stronger workplace skills.
PIMSWho Should Attend?
This PIMS hospitality programme is suitable for hotel and restaurant personnel, food-service employees, hospitality and culinary students, Food and Beverage Supervisors, Restaurant Managers, event coordinators, catering personnel and individuals seeking professional development within hospitality operations.
Key Benefits
After completing the programme, learners should be better prepared to:
- Understand core food and beverage operations
- Improve front-of-house and customer-service skills
- Develop stronger food-hygiene and sanitation awareness
- Understand different food-service styles
- Improve menu-planning and service-delivery knowledge
- Develop basic inventory and cost-control skills
- Improve coordination between service and kitchen teams
- Understand banquet and event-catering operations
- Promote more sustainable food and beverage practices
- Prepare for supervisory responsibilities in hospitality operations
Assessment & Evaluation
- Duration: 2 hours.
- Format: Objective and scenario-based questions.
- Total Questions: 40.
- Multiple-Choice Questions: 30 questions carrying 1 mark each.
- Scenario or Short-Answer Questions: 10 questions carrying 2 marks each.
- Passing Score: 60%.
- Mode: Online or offline depending on centre availability.
Start Your Professional Learning Journey.
Contact PIMS for information about Level 2 Award in Food and Beverages Operations, training schedules and enrollment.
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