Welfare Officer
The PIMS Welfare Officer course develops practical knowledge for supporting employee wellbeing, workplace relationships and structured welfare programmes. The programme focuses on helping organisations create s...
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Program Overview
The PIMS Welfare Officer course develops practical knowledge for supporting employee wellbeing, workplace relationships and structured welfare programmes. The programme focuses on helping organisations create supportive working environments through communication, grievance handling, inclusion and employee-assistance initiatives.
Participants also develop awareness of workplace health and safety, welfare documentation, employee engagement and responsible welfare administration.
What You'll Learn
- Role of the Welfare Officer
- Workplace Welfare Services
- Employee Rights and Welfare Responsibilities
- Employment-Law Awareness
- Employee Health and Wellbeing
- Workplace Safety Awareness
- Wellness Initiatives
- Grievance Handling
- Conflict Resolution
- Workplace Mediation Awareness
- Employee Support Services
- Basic Counselling Techniques
- Employee-Assistance Programmes
- Diversity and Inclusion
- Equality Awareness
- Community Engagement
- Corporate Social Responsibility
- Communication and Interpersonal Skills
- Empathy and Relationship Building
- Welfare Documentation
- Record Keeping
- Welfare Reporting
- Employee Engagement
- Supporting Workplace Morale
Empowering professionals with knowledge, practical understanding and stronger workplace skills.
PIMSWho Should Attend?
This PIMS Welfare Officer programme is suitable for HR Professionals, current and aspiring Welfare Officers, supervisors responsible for employee wellbeing, Social Workers entering workplace-welfare roles and graduates seeking careers in employee relations.
Key Benefits
After completing the programme, learners should be better prepared to:
- Develop practical employee-welfare knowledge
- Improve grievance-handling and conflict-resolution skills
- Strengthen employee communication and support
- Promote inclusive workplace practices
- Improve welfare documentation and reporting
- Support workplace wellbeing and morale
- Understand the strategic contribution of welfare services
Assessment & Evaluation
- Assessment Type: Written examination, case study and project.
- Format: Multiple-choice questions, short answers, applied case study and welfare-programme project.
- Total Questions: 60 theory questions plus 1 case study and 1 project.
- Passing Score: 70%.
- Duration: 2 hours written plus 3 weeks for project submission.
Start Your Professional Learning Journey.
Contact PIMS for information about Welfare Officer, training schedules and enrollment.
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