ISO 9001:2015 (Quality Management Systems)
The PIMS ISO 9001:2015 (Quality Management Systems) course develops practical understanding of quality-management principles and the ISO 9001:2015 framework.The programme focuses on customer requirements, proce...
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Program Overview
The PIMS ISO 9001:2015 (Quality Management Systems) course develops practical understanding of quality-management principles and the ISO 9001:2015 framework.
The programme focuses on customer requirements, process management, risk-based thinking, documented information, quality objectives, nonconformity management, internal auditing and continual improvement.
What You'll Learn
- Introduction to ISO 9001:2015
- Quality Management Principles
- Customer Focus
- Process Approach
- Organisational Context
- Leadership and Quality Responsibilities
- Risk-Based Thinking
- Quality Risks and Opportunities
- Quality Objectives
- Operational Planning
- Documented Information
- Document and Record Control
- Competence and Awareness
- Quality Performance Monitoring
- Customer Satisfaction
- Nonconformity Reporting
- Root Cause Analysis
- Corrective Action
- Five Whys Analysis
- Fishbone Analysis
- Internal Auditing
- Management Review
- Quality Improvement
- Continual Improvement
Empowering professionals with knowledge, practical understanding and stronger workplace skills.
PIMSWho Should Attend?
This PIMS ISO 9001 course is suitable for Quality Managers and Officers, Compliance and Audit Professionals, Project Managers, Internal Auditors, consultants supporting Quality Management Systems and professionals seeking ISO 9001 implementation knowledge.
Key Benefits
After completing the programme, learners should be better prepared to:
- Understand the purpose and structure of ISO 9001:2015
- Apply risk-based thinking to quality management
- Improve document-control practices
- Strengthen management of nonconformities
- Apply Root Cause Analysis techniques
- Understand internal auditing and management review
- Support customer satisfaction and continual improvement
Assessment & Evaluation
- Assessment Type: Written examination, case study and project.
- Format: Multiple-choice questions, short answers, applied case study and QMS implementation project.
- Total Questions: 70 theory questions plus 1 case study and 1 project.
- Passing Score: 70%.
- Duration: 2.5 hours written plus 3 weeks for project submission.
Start Your Professional Learning Journey.
Contact PIMS for information about ISO 9001:2015 (Quality Management Systems), training schedules and enrollment.
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