Level 3 Certificate in Business Administration
The PIMS Level 3 Certificate in Business Administration develops intermediate competence in office management, professional communication, customer service, information handling and routine financial administra...
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Program Overview
The PIMS Level 3 Certificate in Business Administration develops intermediate competence in office management, professional communication, customer service, information handling and routine financial administration.
The programme also develops practical knowledge of meetings, scheduling, project support, HR administration, data protection and ethical business practice.
What You'll Learn
- Business Administration Principles
- Office Procedures
- Workflow Management
- Office Technology
- Business Correspondence
- Professional Writing
- Digital Communication
- Customer Relationship Management
- Complaint Handling
- Customer Retention
- Information Management
- Data Protection Awareness
- Confidentiality
- Financial Administration
- Basic Bookkeeping
- Expense Tracking
- Meetings and Event Support
- Scheduling
- Minute Taking
- Project Management Fundamentals
- Time Management
- Task Prioritisation
- Human Resource Support
- Staff Records
- Recruitment Support
- Professional Development
- Workplace Ethics
Empowering professionals with knowledge, practical understanding and stronger workplace skills.
PIMSWho Should Attend?
This PIMS Business Administration course is suitable for Administrative Assistants, Office Coordinators, Business-Support Personnel, learners progressing from Level 2 business programmes, entrepreneurs managing office operations and individuals preparing for advanced business study.
Key Benefits
After completing the programme, learners should be better prepared to:
- Develop intermediate business-administration competence
- Improve office-management skills
- Strengthen professional communication
- Improve customer-service capabilities
- Develop information-management awareness
- Support financial and HR administration
- Manage meetings, projects and deadlines more effectively
Assessment & Evaluation
- Assessment Type: Written examination, case study and project.
- Format: Multiple-choice questions, short answers, applied case study and administrative project.
- Total Questions: 60 theory questions plus 1 case study and 1 project.
- Passing Score: 70%.
- Duration: 2 hours written plus 3 weeks for project submission.
Start Your Professional Learning Journey.
Contact PIMS for information about Level 3 Certificate in Business Administration, training schedules and enrollment.
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