Advanced Diploma in Hotel Management
The PIMS Advanced Diploma in Hotel Management develops advanced competence in hotel operations, guest services, financial planning, Human Resources and hospitality leadership.The programme prepares learners to...
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Program Overview
The PIMS Advanced Diploma in Hotel Management develops advanced competence in hotel operations, guest services, financial planning, Human Resources and hospitality leadership.
The programme prepares learners to coordinate multiple hotel departments, improve service quality, manage commercial performance and support efficient day-to-day hospitality operations.
What You'll Learn
- Hospitality Operations Management
- Hotel Department Coordination
- Service-Quality Management
- Front-Office Management
- Reservations
- Guest Check-In and Check-Out
- Guest Relations
- Food and Beverage Management
- Restaurant Operations
- Catering Operations
- Housekeeping Management
- Facility Maintenance
- Hospitality Safety Awareness
- Hotel Financial Planning
- Revenue Management Awareness
- Cost Control
- Human Resource Management
- Recruitment and Staff Training
- Employee Performance Management
- Hospitality Marketing
- Hotel Branding
- Customer Acquisition
- Hospitality-Law Awareness
- Licensing and Compliance Awareness
- Strategic Hotel Leadership
- Innovation and Decision-Making
- Practical Hotel-Management Assessments
- Portfolio Development
Empowering professionals with knowledge, practical understanding and stronger workplace skills.
PIMSWho Should Attend?
This PIMS Advanced Diploma is suitable for Hospitality Professionals progressing into senior roles, Hotel Supervisors and Team Leaders, Tourism and Hospitality Operations Personnel, individuals seeking advanced hotel-management skills and learners preparing for higher-level hospitality study.
Key Benefits
After completing the programme, learners should be better prepared to:
- Develop advanced hotel-operations competence
- Improve guest-service management
- Strengthen financial planning and cost-control skills
- Improve staff-management capabilities
- Develop stronger hospitality marketing knowledge
- Coordinate hotel departments more effectively
- Strengthen strategic leadership and operational decision making
Assessment & Evaluation
- Assessment Type: Practical assessments, written examination and portfolio review.
- Format: Multiple-choice questions, hotel-management simulations, documentation tasks and oral discussion.
- Total Questions: 60 theory questions plus multiple practical tasks.
- Passing Score: 70%.
- Duration: 12–18 months (400–600 hours including internship).
Start Your Professional Learning Journey.
Contact PIMS for information about Advanced Diploma in Hotel Management, training schedules and enrollment.
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