Food and Beverages Operations
The PIMS Food and Beverages Operations course develops practical supervisory competence for restaurants, hotels, catering operations and other food-service environments.The programme covers customer service, re...
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Program Overview
The PIMS Food and Beverages Operations course develops practical supervisory competence for restaurants, hotels, catering operations and other food-service environments.
The programme covers customer service, restaurant service, food safety, menu knowledge, beverage operations, events, banqueting, cost control, stock management, staff supervision and sustainable food-service practices.
What You'll Learn
- Food and Beverage Operations Fundamentals
- F&B Department Structures
- Food Safety and Hygiene
- HACCP Awareness
- Restaurant Service Techniques
- Table-Service Styles
- Guest Interaction and Etiquette
- Beverage-Service Operations
- Non-Alcoholic Beverage Service
- Menu Knowledge and Design
- Food and Beverage Pairing Awareness
- Upselling Techniques
- Customer-Service Excellence
- Complaint Handling
- Event Catering
- Banqueting Operations
- F&B Cost Control
- Stock Management
- Staff Supervision and Scheduling
- Sustainable Sourcing and Waste Reduction
Empowering professionals with knowledge, practical understanding and stronger workplace skills.
PIMSWho Should Attend?
This PIMS Food and Beverages Operations course is suitable for Restaurant and Hotel Supervisors, Food-Service Team Leaders, Catering Personnel, aspiring F&B Managers and Hospitality Entrepreneurs.
Key Benefits
After completing the programme, learners should be better prepared to:
- Develop food and beverage supervisory competence
- Improve customer-service skills
- Strengthen food-safety practices
- Develop event and banqueting knowledge
- Improve cost and stock control
- Strengthen staff-management capabilities
Assessment & Evaluation
- Assessment Type: Written examination, practical service assessment and project.
- Format: Multiple-choice questions, short answers, service demonstrations and applied project work.
- Total Questions: 60 theory questions plus 1 practical assessment and 1 project submission.
- Passing Score: 70%.
- Duration: 3–4 days (24–30 hours total).
Start Your Professional Learning Journey.
Contact PIMS for information about Food and Beverages Operations, training schedules and enrollment.
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